1 reviews | Active since Jan 2013
Query still not addressed after 3 weeks (***)
<p>I wrote a complaint to Samsung about the poor service I received but they clearly not worried about customer service. Every single time they send me a message stating someone would call and they investigating the matter but no one ever calls. How do you pride yourself in a product you sell when the after service is so pathetic? </p>
Good day Willaine,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customers division with reference number: *** who will be in contact with you in this regard. Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind regards,
Samsung SA
Good day Willaine,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customers division with reference number: *** who will be in contact with you in this regard. Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind regards,
Samsung SA
Is someone ever going to call me to address my issue???????????????????????????????????
Your dont care attitude towards clients is just frustrating.
Is someone ever going to call me to address my issue???????????????????????????????????
Your dont care attitude towards clients is just frustrating.