EV
Elaine V
1 reviews | Active since Jul 2022
15 Jul 2022, 06:30
Query call
Mpho was very helpful and friendly. Very happy with her service.
But Sansung still hasnt contacted me with regards to sending out a technician to come and have a look at my tv and this is more than 24h now.
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Replies (1)
Samsung South Africa's replyOfficial
15 Jul 2022, 09:10Good Morning Elaine ,
Thank you for posting your comment.
We are happy to hear about the service Mpho, has provided to you and we will share your feedback with her and the entire service team.
Your concerns have been duly noted
Kindly note that escalations may require additional time to review, and we ask that you please allow us this time to obtain adequate feedback.
Thank you for your patience and understanding.
Kind Regards,
Samsung ZA
NM
Thank you for posting your comment.
We are happy to hear about the service Mpho, has provided to you and we will share your feedback with her and the entire service team.
Your concerns have been duly noted
Kindly note that escalations may require additional time to review, and we ask that you please allow us this time to obtain adequate feedback.
Thank you for your patience and understanding.
Kind Regards,
Samsung ZA
NM
Samsung South Africa's reply15 Jul 2022, 09:10
Official
Good Morning Elaine ,
Thank you for posting your comment.
We are happy to hear about the service Mpho, has provided to you and we will share your feedback with her and the entire service team.
Your concerns have been duly noted
Kindly note that escalations may require additional time to review, and we ask that you please allow us this time to obtain adequate feedback.
Thank you for your patience and understanding.
Kind Regards,
Samsung ZA
NM
Thank you for posting your comment.
We are happy to hear about the service Mpho, has provided to you and we will share your feedback with her and the entire service team.
Your concerns have been duly noted
Kindly note that escalations may require additional time to review, and we ask that you please allow us this time to obtain adequate feedback.
Thank you for your patience and understanding.
Kind Regards,
Samsung ZA
NM