DK
Dimakatso K

1 reviews | Active since Jun 2015

15 Jun 2015, 14:39

Quarantee

I bought my son a cellphone in December 2014,now all of a sudden the screen decided to be blank, when I go to Samsung to seek for help, they said I have to pay two thousand rand in order for them to repair the phone, what about the guarantee of the phone? How can I pay such a huge amount in a period of 6 months, I am so disappointment about Samsung really

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply18 Jun 2015, 07:45
Official
Hello p.kusela,

We have noted your concerns.

Our Customer Services Executive will be in contact with you to discuss your concerns in detail.

We have escalated the matter and feedback will be provided to you soon.

Kind regards
Samsung SA