SM
Simphiwe M

1 reviews | Active since Mar 2024

02 Mar 2024, 20:26

QLED

Hi guys I need some help with my QLED TV, I think the pixels are failing or something, it shows some lines on the screen and then after few minutes they disappear so can somebody help

0
Replies (2)
Samsung South Africa
Samsung South Africa's reply04 Mar 2024, 08:04
Official
Good day Simphiwe
 
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 
 
We have noted your concerns and we are currently investigating the matter further. 
 
Your complaint has been assigned to our escalations department and we will be in contact with you. 
 
Kind Regards, 
SamsungZA
:^NM 
Samsung South Africa
Samsung South Africa's reply04 Mar 2024, 12:27
Official
Dear Simphiwe ,

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response. 

Kind Regards,
Samsung ZA
;^NM