Protect Your Peace & Stay Away from Samsung Appliances

I have never felt this devalued and disrespected as a customer. When we first purchased our home, we bought all Samsung products - never again. One by one, we've had to replace every item. At the beginning of March 2021, I replaced the washer & dryer. Mid-March, the fridge stops cooling. Instead of following my gut instinct to throw it out & replace with a reliable brand, I figured I'd log a repair with Samsung. What has followed is 12 days (& counting) of the most pathetic customer service from Samsung & MM All Electronics. The 'repaired' fridge is still very much broken and instead of coming to get their parts (and the whole fridge while they're at it) and refunding my repair costs, I'm being told they'll give me a partial refund because of costs they incurred in getting a technician to 'fix' this fridge. No understanding of the costs I've had to incur keeping myself fed without a fridge, and all the airtime & hours wasted following up as they don't believe in proactive communication. Come get your dud fridge, please Samsung, so I can use the space in my kitchen for a new fridge from a brand that understands after-care service.