DP
Daleen P

1 reviews | Active since Feb 2018

04 Feb 2018, 13:49

Promotions on products

During November 2017 I upgrade my Vodacom contract. Samsung did have a promotion running. When upgrade on any Samsung cellphone you will receive a R10 000 flight centre vocher. I did register in the Vodashop for this voucher. To date 04/02/2018 I did not receive anyting from Samsung. Was this a **** to sell their products? I think this is a bad promotion and will thin twice in future before buy any of their products.

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Replies (1)
Samsung South Africa
Samsung South Africa's reply05 Feb 2018, 13:44
Official

This is to acknowledge receipt of your complaint.


Kindly note your query has been escalated to our voice of customer team under reference number: ***

A senior customer service executive will contact you with further advise on this matter.

Regards

SamsungSA