LN
Laurence N
1 reviews | Active since Feb 2021
25 Feb 2021, 10:24
Promotional LIES
Absolutely shocking service. I purchased a Note 20 Ultra in September last year. I have been sending constant emails regarding my receipt of the promised promotional TV and all responses have stopped.
I cannot fathom hw you can outright lie to customers, promise a product and then not deliver?
You know what, I think we're just going down the Consumer Protection Act route - done with this.
Helpful (0)
Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
25 Feb 2021, 10:28Good Morning Laurence,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
SS
Samsung South Africa's reply25 Feb 2021, 10:28
Official
Good Morning Laurence,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
SS
LN
Laurence N's updateReviewer Update
25 Feb 2021, 10:31Hahaha... lol - heard that one before. Will believe it when I see it.
LN
Laurence N's update25 Feb 2021, 10:31
Reviewer Update
Hahaha... lol - heard that one before. Will believe it when I see it.