kM
kolodi M
1 reviews | Active since Dec 2012
14 Apr 2023, 18:11
Promotion gift not delivere
Bought S22 online that was supposed to come with a free gift of buds and travel charger. The gifts did not come. After 7 months of continuous follow up the charger was sent, no buds. Samsung now totally stopped responding to any thing on the matter.
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Samsung South Africa's replyOfficial
14 Apr 2023, 18:18Good day Kolodi
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Samsung South Africa's reply14 Apr 2023, 18:18
Official
Good day Kolodi
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM