AV
Ahmed V
1 reviews | Active since May 2020
11 Apr 2023, 08:20
ProMotion Disappointment
I have purchased a promotion product on the 6 of March 2023, According to the promotion I would get a tab 6 lite 7 -14 days after approval date Up until now we past a 1 month still nothing. When you call them they say the can’t track they not sure when will it arrive Is Samsung really out of stock or is this false advertising.
Totally no communication and not adhering to TCF
What a disappointment to the brand and waste of my money
Helpful (0)
Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
11 Apr 2023, 08:21Good day Ahmed
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
NM
Samsung South Africa's reply11 Apr 2023, 08:21
Official
Good day Ahmed
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
NM
AV
Ahmed V's updateReviewer Update
11 Apr 2023, 10:021 and a half hours and still investigating :
Samsung where is my tablet ???
Does this promotion even exist or was ******* in buying a new phone for nothing
Samsung where is my tablet ???
Does this promotion even exist or was ******* in buying a new phone for nothing
AV
Ahmed V's update11 Apr 2023, 10:02
Reviewer Update
1 and a half hours and still investigating :
Samsung where is my tablet ???
Does this promotion even exist or was ******* in buying a new phone for nothing
Samsung where is my tablet ???
Does this promotion even exist or was ******* in buying a new phone for nothing