1 reviews | Active since Sept 2016
Professionalism and lack of non service delivery
Hi
I’m not impressed with your pretoria appliance workshop.
My oven was supposed to be fixed over 2 months ago. The centre was quick to ask if I am accepting the quote and when I would make payment.
Subsequent to making payment I have gotten no response from them. I have to always be checking up to find out what’s the delay.
To date I have answer as to when my oven will be fixed
Please fix the professionalism and service deliver of this centre!
This is to acknowledge the receipt of your mail.
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
Samsung Team^NP
This is to acknowledge the receipt of your mail.
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
Samsung Team^NP
