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Dolly M

1 reviews | Active since Dec 2016

17 Apr 2024, 11:44

Professional, Excellent service - Well done Samsung

My washing machine was damaged and Samsung Team solved my problem within 5 working days my machine was repaired. Your service is excellent, from your call centre agents to the repairing service providers you're professional. I also love that you follow up with your customers to check if they are happy and assisted. I have Samsung appliances in my house but from now on I will be looking into buying a Samsung teas****. Thank you once again I am happy 😊. I wish all the other companies could learn from you.

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Replies (1)
Samsung South Africa
Samsung South Africa's reply17 Apr 2024, 11:51
Official
Good day Dolly,

Thanks for the awesome review, 

We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Kind Regards, 
SamsungZA 
:^NM