JK
Johan K
1 reviews | Active since Feb 2015
28 Feb 2015, 12:09
Product with factory fault.
Well after 5 weeks without a fridge and with still no resolve. I think Samsung should admit that they sold us a fridge freezer with a design fault. Follow the link and take responsibility. And please do not reply that someone will contact me because they never do. Well not in person anyway. <br> ***<br> <br> <br> <br> <br> [URL Removed]
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Samsung South Africa's replyOfficial
02 Mar 2015, 08:13Hello KRUGERJL,
We thank you for your comments.
We believe that one of our Customer Services Executive has been in contact with you and discussed your concerns in detail.
Please accept our sincere apologies for the overall inconvenience and frustration caused.
Kind regards
Samsung SA
We thank you for your comments.
We believe that one of our Customer Services Executive has been in contact with you and discussed your concerns in detail.
Please accept our sincere apologies for the overall inconvenience and frustration caused.
Kind regards
Samsung SA
Samsung South Africa's reply02 Mar 2015, 08:13
Official
Hello KRUGERJL,
We thank you for your comments.
We believe that one of our Customer Services Executive has been in contact with you and discussed your concerns in detail.
Please accept our sincere apologies for the overall inconvenience and frustration caused.
Kind regards
Samsung SA
We thank you for your comments.
We believe that one of our Customer Services Executive has been in contact with you and discussed your concerns in detail.
Please accept our sincere apologies for the overall inconvenience and frustration caused.
Kind regards
Samsung SA