1 reviews | Active since Jul 2013
Problems with Samsung s7 edge
<p>I bought my Samsung s7 edge mud June the phone keeps dropping call if i compare the signal with my old phone on the same network my old phone have full signal and the s7 only 2 bars; the phone keep freezing; the battery only last 1/2 a day and the speaker at your ear make a funny noise is all this expected on a 3 month old phone.</p> <p>I whent to Telkom store and they gave me the AHD nr phones them 30 min later received another nr phones them they couldnt help me.</p> <p> </p> <p>Is this the type of service expected from SAMSUNG SA</p> <p> </p>
Hi Kobus
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
Hi Kobus
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
