LS
Luis S

1 reviews | Active since Oct 2010

16 May 2016, 07:48

problems with s6 persist

<p>Rep**** too soon on my previous post, problems still persist as originally reported. I live in the east rand and have to drive to the west rand to drop this phone off each time, basically writing off an entire day. I think its fair that you guys collect/repair/deliver this time. As you've wasted my time. Or Better yet, if nobody can fix this problem on this expensive phone, give me a new phone!</p>

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply20 May 2016, 10:21
Official

Hello Luis

This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ***


A senior customer service executive will contact you with further discussions on this matter.

Regards,
Samsung Team