1 reviews | Active since Oct 2010
problems with s6 persist
<p>Samsung SA keep wasting my time, I pay a lot of money for your phones just to have it break. you then refer me to 2 different service centres and not one of them fixed the fault. this is including your own service centre in Constantia office park.<br />I now have to drive from the east rand back to the west rand, stand in another que for 1hour to book my phone in again, then wait a whole week to go back to collect it just to find the technicians did nothing about the fault.<br />This is really pathetic service, I If you cannot repair this problem, I demand a new phone.</p>
Thank you for voicing your complaint through to Samsung electronics South Africa. We would like to apologize to you for the bad service received from our repair centres. We would suggest that should you not be happy with the service received from our Constantia branch, you may book the [phone in at our repair centre SSS cellular which is located in the Eastrand. You may contact them on *** / 4100. Alternatively you may book it in directly with the same service centre that done your previous repair as this will be classified as a repeat repair and will be prioritized.
Kind Regards
Samsung South Africa
Thank you for voicing your complaint through to Samsung electronics South Africa. We would like to apologize to you for the bad service received from our repair centres. We would suggest that should you not be happy with the service received from our Constantia branch, you may book the [phone in at our repair centre SSS cellular which is located in the Eastrand. You may contact them on *** / 4100. Alternatively you may book it in directly with the same service centre that done your previous repair as this will be classified as a repeat repair and will be prioritized.
Kind Regards
Samsung South Africa