1 reviews | Active since Mar 2009
Problematic Samsung Combi Microwave.
I bought a Samsung CPI395EST COMBI Microwave . It has a sensor weight system that I DO NOT USE on this oven. This weight system broke a year ago and was replaced as the whole oven system does not work without it. It has now broken again and I have had to replace it from ALL ELECTRONICS with a 1 month guarantee. This has cost over R1000.00 . I have never had problems like this with my other microwaves.
Dear Lorraine,
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
Dear Lorraine,
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA