HS
Hans-Peter Steinbach
1 reviews | Active since Mar 2019
17 Apr 2024, 08:57
PROBLEM WITH SAMSUNG AND HOUSE & HOME
I reside in Namibia. 8 July 2023 I bought a Samsung microwave from House & Home Namibia - with a 10-year warranty. 9 March 2024 the MW packed up. 39 days later and I am still withouth a Microwave. So much for the Samsung 10-year warranty. Enough said.
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Samsung South Africa's replyOfficial
17 Apr 2024, 08:59Good day Hans-Peter,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Samsung South Africa's reply17 Apr 2024, 08:59
Official
Good day Hans-Peter,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM