MH
Michael H
1 reviews | Active since Mar 2023
10 Mar 2023, 22:36
Problem with my galaxy tab claim, still waiting for confirmation.
Bought a Samsung S23 Ultra on contract at Vodacom on the 21 of February. Submitted my claim for the free Galaxy Tab. Still waiting for successful confirmation of my claim. Call center number is not answering. Phoned many times. Think the free Galaxy Tab is a ****.
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Replies (1)
Samsung South Africa's replyOfficial
11 Mar 2023, 07:21Good day Michael,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply11 Mar 2023, 07:21
Official
Good day Michael,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM