LJvR
Landman Janse van Rensburg
1 reviews | Active since Sept 2012
01 Mar 2021, 17:04
Problem occurrence
As i went to the 3rd service center where they assisted me in finding the problem and fixed it and after 10 minutes the issue came back and still the same issue occurred after they said it would be fine. After i had to install and reinstall all my apps as i was given my phone whilst my phone wasnt completely restored..
Helpful (0)
Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
02 Mar 2021, 08:05Good morning Landman,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS
Samsung South Africa's reply02 Mar 2021, 08:05
Official
Good morning Landman,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS
LJvR
Landman Janse van Rensburg's updateReviewer Update
02 Mar 2021, 13:14Still no reply or contact from Samsung.
LJvR
Landman Janse van Rensburg's update02 Mar 2021, 13:14
Reviewer Update
Still no reply or contact from Samsung.