nN
nduja N
1 reviews | Active since Mar 2017
19 Mar 2021, 08:52
Prize not received from Samsung
I won a competition with Metro FM with Samsung and I waited for 4 weeks before I was asked a bank statement submitted it asked when will I get my money I was told Samsung will pay after 3 weeks of submitting my bank statement I haven't got that money..Samsung needs too understand this money makes a difference unlike them who get so much money
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Samsung South Africa's replyOfficial
19 Mar 2021, 08:55 Good morning Ndumiso,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS
Samsung South Africa's reply19 Mar 2021, 08:55
Official
Good morning Ndumiso,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS