1 reviews | Active since May 2015
Printer repair
<p>I called Samsung service line to report an error with my printer. They instructed me to take it to a service center. The service centre charged me then told me the Samsung ink cartridge was defective. They refused to repair/replace it! So I am out of pocket (per theirinstructions) AND my printer is not usable.</p>
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Samsung Team.
This is to acknowledge the receipt of your complaint.
Kindly note that the query is currently escalated to our Voice of customer team under reference number: ***
A senior customer service execute will contact you with further discussions on this matter.
Regards,
Samsung Team.