Printer not fixed after repairs was done in Dec

Item: Samsung South Africa
Rating: 2
Author: Elisjca B

We bought a printer from Incredible Connection in Secunda Regional Mall, after set up every page had a pinkish background. Incredible Connection sent it back to Samsung and almost two months later we got it back and it is still faulty. Incredible Conection reported the fault last week and till today no response from them.

Helpful (0)

Replies (1)

Samsung South Africa's replyOfficial

25 Jan 2016, 10:22

Hello Elisjca,

We have noted your concerns.

Our Customer Services Executive will be in contact with you to discuss your concerns in detail.

We have escalated the matter and feedback will be provided to you soon.

Regards

Samsung S.A

Samsung South Africa's reply25 Jan 2016, 10:22

Official