RJ
Richard J

1 reviews | Active since Feb 2012

06 Mar 2015, 11:43

Pre Ordering of new phones

Morning, I was very excited to see the new S6 Edge released in Sapin 2 weeks back, right away I cancelled getting th iPhone6 and went into a vodashop store. This is where my issue's started. <br> <br> I have been into 4 vodashop stores and called Samsung in Constantia to find out about release of the phone and was very shocked that it seemed I knew more about this than any of them, including Samsung. I know the phone comes out in April, I have tried to find a way to pre order the edge so that I can get it right away. I even brought a \cheap"Samsung s5 just fill the time that I would have to wait.<br> <br> The fact that no one even knows of the S6edge is bit concerning"

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Replies (1)
Samsung South Africa
Samsung South Africa's reply06 Mar 2015, 16:54
Official
Hello rfj28,

We have noted your concerns.

Our Customer Services Executive will be in contact with you to discuss your concerns in detail.

We have escalated the matter and feedback will be provided to you soon.

Kind regards
Samsung SA