1 reviews | Active since Mar 2017
Pre-ordered S9 - wheres my gear fit???
Good day
Reading other peoples posts regarding the redeeming of the Gear Fit watch with all pre-ordered S9, I see that I am not the only person having this problem.
Upgraded on the 13th. No option on Samsung Rewards to redeem the watch. The watch was the only reason I upgraded to the S9.
Can Samsung rectify this issue and give me feedback regarding this issue.
Good day,
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:
Good day,
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA: