Poorest Quality i have ever seen.

I am so disappointed with the Samsung brand. I bought their name brand washing machine 7kg with serial number WW70T3010BSFA at one of their stockists stores on 30/01/2022. The washing machine is on their current blue tag sale. After removing the packaging at home and testing the machine as per user manual, i noted the detergent compartment is flimsy as if made from cheap plastic parts, the selection knob does not light up the selected function it does not even show up on the display screen. The drum is so small and narrow measuring about 22cm from the back to the door, not even sure if it's indeed the 7kg. Rubbering around the inside door is so flimsy. I have never seen or touched such poor quality product in my life for the money i paid. I phoned Samsung customer care yesterday to complain of the poor quality of their product, spoke to Seabelo who took my number and asked me to hold on he is transferring my call to his superiors he will phone back if i get cut off. I phoned in again a different guy took my call but told me Seabelo worked with fridges why was he assisting me with a washing machine. How do i know who works with what. The washing machine is not defective although i have not run my laundry yet. The machine is of poor of the poorest quality in the market. Well at this point i have not received a call back from Samsung as promised twice. And Seabelo asked why the shop assistant who was helping with the purchase did not remove the packaging from the shop and test the machine, i have never seen water points and drainage inside a furniture shop where they test washing machines, worse i have never seen a brand new large item being delivered at home with packaging already removed at the shop. I own a couple of Samsung appliances at my home but none were delivered already unwrapped. Its my loss now that i paid for delivery to my home and now i have to pay returning the toy washing machine back to the shop. Now you are taking your clients for granted Samsung.