MM
Mandla M

1 reviews | Active since Nov 2012

11 Nov 2015, 16:19

Poor workmanship

I have booked in my handset four times in 6 days for the same problem at the Samsung service center in Morning-side, sandton, of which each time i was assured that the problem was fixed. Today the handset has stated doing the same thing again and i am tired of driving up and down to the service center because of poor-workmanship. These guys claim to be specialist in repairing Samsung electronics, quiet frankly i am tempted to take my handset to an independent repairer.

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply12 Nov 2015, 09:54
Official
Hello Mandla817,


Kindly note that your Query has been escalated to our Complaints Department who will assist advise you further and provided assistance. Your Reference number will be ***

We apologize for any inconvenience caused.

Regards

Samsung South Africa.