MM
Mohammed M

1 reviews | Active since Aug 2019

17 Mar 2020, 15:12

Poor service samsung cell phone

Phoned samsung yesterday to find out how to clean & disinfect my samsumg a2core. Spoke to a lady. Can't remember her name probably numbo or something. Said she would email me an attachment. Still waiting. Poor service.

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply17 Mar 2020, 17:14
Official
Good day Mohammed
 
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
  
 A senior customer service executive will contact you with further advise on this matter. 
 
Regards,
SamsungSA:^LP