1 reviews | Active since Nov 2013
poor service from samsung S.A
<p>Good day</p> <p>Samsung service is not up to standards I have been complaining about my fridge for a 3 weeks now.</p> <p>I not getting any joy out of your service. This complain is now getting out of hand it is coming to a stage where you will have to replace my fridge.</p> <p>The Samsung agent you have in Evander (Roddy) is useless. Please do something about you people service and service agent. i complained about my fridge on the 19/12/2016 to Samsung contact Centre. They gave me a reference number ********** 130 and was given, a service order number ********** 522, </p> <p>complain about your service and how you are handling your clients on hello peter so that everyone can read and see your poor performance. </p> <p>Regards</p> <p> </p>
This is to acknowledge receipt of your complaint.
Kindly note the query has been escalated to our voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
This is to acknowledge receipt of your complaint.
Kindly note the query has been escalated to our voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
