sM
s M

1 reviews | Active since Nov 2013

06 Jan 2017, 11:59

poor service from samsung S.A

<p>Good day</p> <p>Samsung service is not up to standards I have been complaining about my fridge for a 3 weeks now.</p> <p>I not getting any joy out of your service. This complain is now getting out of hand it is coming to a stage where you will have to replace my fridge.</p> <p>The Samsung agent you have in Evander (Roddy) is useless. Please do something about you people service and service agent. i complained about my fridge on the 19/12/2016 to Samsung contact Centre. They gave me a reference number ********** 130 and was given, a service order number ********** 522, </p> <p>complain about your service and how you are handling your clients on hello peter so that everyone can read and see your poor performance. </p> <p>Regards</p> <p> </p>

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Replies (1)
Samsung South Africa
Samsung South Africa's reply06 Jan 2017, 14:32
Official

This is to acknowledge receipt of your complaint.

Kindly note the query has been escalated to our voice of customer team under reference number:***.

A senior customer service executive will contact you with further advise on this matter.

Regards,

SamsungSA