AO
Annie O
1 reviews | Active since Jan 2013
14 Apr 2021, 14:18
Poor service from SAMSUNG
The worst service EVER bought a Samsung A51 phone from Incredible Connection, phone broke after 4 months, SAMSUNG REP NEVER COLLECTED the phone I was waiting like an idiot and now a month later phone still in store SAMSUNG NOT RESPONDING
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Samsung South Africa's replyOfficial
14 Apr 2021, 14:19Good day Annie,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's reply14 Apr 2021, 14:19
Official
Good day Annie,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM