Poor Service from Samsung Care Centre Nandi Drive
I booked my Samsung tablet in for repairs and was told repairs take 2 - 3 days. I phoned them two weeks later and was informed that it would be ready coming Monday. The third week. This company does not deserve your business.
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Replies (2)
Samsung South Africa's replyOfficial
02 Aug 2019, 20:55Good day Hennie
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^TL
SamsungSA:^TL
Samsung South Africa's reply02 Aug 2019, 20:55
Official
Good day Hennie
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^TL
SamsungSA:^TL
Samsung South Africa's replyOfficial
05 Aug 2019, 11:39Good day Hennie
Herewith your reference number:
***
***
SamsungSA:^LZ
Samsung South Africa's reply05 Aug 2019, 11:39
Official
Good day Hennie
Herewith your reference number:
***
***
SamsungSA:^LZ