Poor service freedomsamsung

Freedom samsung gives you one hell of a pitch promised us if we get their telephone system they would also install cameras and a clocking system, but it never happened. Only got their phones, which haven't been working. Dozens of mails has been sent and also spoke to numerous people, but the problem is still not sorted five months later. If you eventually do get hold of someone there they usually say they will call you back, but nope no call. They also did not settle our previous service provider as was promised. I would strongly urge anybody not to even consider them to install their telephone system. Saying they have poor service is an understatement becauae they have no service at all.