FG
Fritz G
1 reviews | Active since Jan 2021
18 Feb 2021, 15:56
Poor service
Ref nr. ***. I have spend 4 hours on the phone trying to get a Samsung fridge compressor that is under warranty fixed. The fridge cost me R60k and only lasted 2 years. The compressor has got a 10 year warranty on it. The food and meat has been spoilt and I have lost thousands with this fridge not working. Inyathi appliances are *********ing me. Fritz Grobbelaar ***
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Samsung South Africa's replyOfficial
18 Feb 2021, 16:37Good Day Fritz,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
NM
Samsung South Africa's reply18 Feb 2021, 16:37
Official
Good Day Fritz,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
NM