1 reviews | Active since Apr 2018
Poor service delivery
We pre-ordered the Samsung s9 edge. The deal.included a wireless charger and u flex earphones. We got the phone but still no accessories. Its a month now. We followed up with the Vodacom store and they are waiting for Samsung to them answers. This is unacceptable.
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further discussions on this matter.
Regards,
SamsungSA,
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further discussions on this matter.
Regards,
SamsungSA,