POOR SERVICE AND ASSESSMENTS: Samsung Service Centre - Bellville, Cape Town

If I could give a zero rating, I would have done so! I bought a Samsung Galaxy Fold 4 (the most expensive phone I've ever owned) on 30 September 2022. After about ten months of use, my inner screen started with a few dead pixels, then a white horizontal line on half of the screen, followed by two small cracks in the middle of the screen where the phone folds. AND THEN .... the screen started "peeling off" in the middle where the phone folds. The screen started "leaking" two days later and was no longer usable. I returned it to Samsung's Service Centre in Bellville, Edward Street. Then the excuses started ranging from - my phone is out of guarantee (FALSE!!), and consequently, they will not repair the phone (unless I pay R21,500!!!!). The best of all ... "minor scuffs noted", which implies that I "dropped the phone" and hence, the defect in the screen!!! Just do yourself a favour and read the reviews published all over the Internet - thousands of complaints about the same thing (worldwide)!! DO NOT buy a Samsung Fold 4 - you will regret it!! If the screen gives you trouble, Samsung will just throw their arms in the air!!! STAY AWAY!!!