MG
Martina G
1 reviews | Active since Jul 2011
25 Feb 2025, 09:45
Poor service
Morning. I took out a contract with Cell C in December 2024.WIth the device came a Smart phone and earpods. It never came. After numerours mails, theonly once contacted me back. I t almost 3 months and still nothing. Very poor service delivery
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Replies (2)
Samsung South Africa's replyOfficial
25 Feb 2025, 09:46Good day Martina
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply25 Feb 2025, 09:46
Official
Good day Martina
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
MG
Martina G's updateReviewer Update
27 Feb 2025, 13:53Hi. Do you have any feedback.
MG
Martina G's update27 Feb 2025, 13:53
Reviewer Update
Hi. Do you have any feedback.