JW
Jacques W
1 reviews | Active since Nov 2010
23 Nov 2020, 14:03
Poor Service
It has been a week now since I asked for a warranty repair on our Samsung tumble dryer. We don't get any proper response from Samsung.
Helpful (0)
Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
23 Nov 2020, 14:14Good Day Jacques ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Samsung South Africa's reply23 Nov 2020, 14:14
Official
Good Day Jacques ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Samsung South Africa's replyOfficial
23 Nov 2020, 16:56We have requested urgent feedback with the relevant team and will revert soon. ^NM
Samsung South Africa's reply23 Nov 2020, 16:56
Official
We have requested urgent feedback with the relevant team and will revert soon. ^NM