RG
Riaz G

1 reviews | Active since Jul 2019

30 Mar 2021, 12:01

Poor service

Service on online is terrible. Been waiting for my uv sterilizer since October 2020. Everytime you contact the call centre they take my details down but no one ever calls back.

Ref ***.

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply30 Mar 2021, 12:03
Official
Good day Riaz, 

Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 

We have noted your concerns and we are currently investigating the matter further. 

Your complaint has been assigned to our escalations department and we will be in contact with you. 

Regards, 
Samsung
:^NM