Poor service

<p>Hi, I have a problem with sumsung East gate. It''s been 5 weeks now my phone was sent for repairs for the screen. No feedback about the phone until I went there on Friday to ask about the phone, it''s when they told me that they don''t fix screens anymore and were they sent the phone they are refusing to fix it because they gave me discount for the screen. They told me they will give me feedback on Monday last week. Till today I haven''t received any phone call I have to call the to get an update. Im really disapointed about the service </p>