1 reviews | Active since Jun 2017
Poor service
<p>I sent my Samsung J1 for repairs during the month of May at Samsung customer care center at Contantia & was promised that my phone will be repaired as soon as i pay the quoted amount. Ever since then i have been sent from pilar to post concerning my phone or my refund. i am personally very disappointed about the poor level of service and unprofessionalism in such a <br />respectable company as Samsung.</p>
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SamsungSA
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA