mM
mtutuzelimali M

1 reviews | Active since Sept 2016

13 Feb 2017, 19:17

Poor service

<p>I bought a tv a Samsung in 2015 February the tv had a two year warrant last week Saturday I Took the tv to one of Samsung deals for repairs the told me the they can't fix my tv because it's having ****roaches so the warrant is invalid</p>

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply14 Feb 2017, 15:38
Official

Good day Mtutuzeli ,

We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customers division with reference number: *** who will be in contact with you in this regard. Our sincere apologies for any inconvenience you may have experienced in this regard.

Kind regards,

Samsung SA