1 reviews | Active since Jun 2018
Poor service
Samsung rewards app is shutting down in August, this has been extremely frustrating over the course of me owning Samsung Mobile devices as there has never been any stock. The worst part is that i have placed an order that forms part of the Vodacom Promo on the app and for the past two weeks there is no order tracking. Needless to say that Samsung has really disappointed this time around, probably should have stayed on an Apple device...
Good day,
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^MS
Good day,
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^MS
