LJ
Leon J

1 reviews | Active since Jun 2018

22 Jun 2018, 09:03

Poor service

Upgraded to a Sumsung S9 more than a month ago and did everything needed on Samsung rewards to get the dex station and 128gb memory card. I sm still waiting on the delivery and dont get any response when contacting samsung. This is very poor service. Should have stuck to Apple Iphone...

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply22 Jun 2018, 15:57
Official

This is to acknowledge the receipt of your mail.


We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***

A senior customer service executive will contact you with further advise on this matter.

Regards,
Samsung Team