1 reviews | Active since Sept 2016
POOR SERVICE
We bought a fridge from SAMSUNG East Gate last week. The guys at the store have been giving us stories [no stock from waregouse]. They did not contact us [we should call them]. Gary [SALES AGENT] very relaxed. The manager Simpiwe does not have answeres for me. I sold my current fridge and the buyers are waiting for that one. I cant wait a day longer for the fridge
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Regards
SamsungSA
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards
SamsungSA