VS
Vuyo S

1 reviews | Active since Nov 2015

24 Jan 2016, 23:26

Poor Service

I recently lodged with mtn regarding faulty cellphone but up until now im still sitting with a phone that is giving me problems, u dont care about your clients and you are filled empty promises...a lady named Karabo called me but never called again to arrange anythig, really regret buying the Samsung A3

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply25 Jan 2016, 09:07
Official
Hello vuyostoto,

This is to acknowledge receipt of your email.

Please be advised the query is currently in escalation with our Voice of customer team under reference number: ***

A senior customer service executive will contact you with further advise on the matter.

Regards
Samsung Team