KS
Kehilwe S
1 reviews | Active since Dec 2015
31 Dec 2015, 23:46
Poor Service
I received an e-mail from sars with an attachment, I viewed the e-mail in my Samsung S6 and I couldn't open the attachment, because the error message said I need to download Adobe Reader, I did that, but still I couldn't open it, I then called MTN and they gave me the Samsung number, I called Samsung yesterday and explained the problem, the lady said they will call me back, till now, I am still waiting for their call...
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Samsung South Africa's replyOfficial
02 Jan 2016, 14:32Hello Patseoch,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind Regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind Regards
Samsung SA
Samsung South Africa's reply02 Jan 2016, 14:32
Official
Hello Patseoch,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind Regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind Regards
Samsung SA