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jessel B
1 reviews | Active since Jul 2015
23 Dec 2020, 09:30
Poor service
I bought a Samsung note 20 ultra I was promised a Steriliser unit and never got it . It has been 4 months still waiting g
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Replies (2)
Samsung South Africa's replyOfficial
23 Dec 2020, 09:39Good Day Jessel ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Samsung South Africa's reply23 Dec 2020, 09:39
Official
Good Day Jessel ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Samsung South Africa's replyOfficial
23 Dec 2020, 10:53Your query has been escalated, please wait for feedback. We will inform you once it has been resolved. ^NM
Samsung South Africa's reply23 Dec 2020, 10:53
Official
Your query has been escalated, please wait for feedback. We will inform you once it has been resolved. ^NM