Poor Service

I took my Samsung Tablet for repairs to Brooklyn Samsung on the 5th Feb 2015 as advised by 8ta Brooklyn Mall.I was told the repairs would take 2 weeks and that once the repairs have been completed I would be contacted via email. My tablet would 1. not connect to the internet due to poor mobile signal 2. The tablet would freeze 3 . The battery life is poor, it discharges quickly within hours and takes shorter time to recharge.<br> <br> I called yesterday 18/02/2015 to check the progress on my tablet and the black lady told me it was ready. No one sent me an email to inform me that it was ready.Today 19/02/2015 I collected my Tablet nothing was explained to me as to what repairs had been performed on the Tablet. As soon as I arrived at work I inserted my sim card back into the Tablet to see how it functioned after the reapairs. Well the same issues I had with the Tablet when I took it in are still there.<br> <br> This is such an inconvinience .I've been trying to the store their phone is constanlty engaged i.e. the number *** . The other number however *** just rings and no one answers.I'm very unhappy that my device went in for repairs and yet it was not repaired .