1 reviews | Active since Dec 2020
Poor Screen Protector
So I recently went to Samsung store in Clearwater Mall looking for a screen protector to purchase. The gentleman who assisted me said they no longer sell them but instead put them directly onto the device in the store. At first I thought this was pretty cool cause I get to skip the hassle of having to put it on myself. After 10 minutes I got it back and everything looked good (poor lighting didn't help the situation). Later on in the day I noticed there were bubbles all over. I went back to Samsung where the same gentleman proceeded to remove most of the bubbles and said this is normal and that it takes 2 days for it to come right. After using the device a bit later on in the day I noticed that this screen protector doesn't even cover the entirety of the screen and when swiping you can actually feel the edge. It is not a lot of money but having it done at the store that my phone comes from you would think they would be able to get it right. I would of been better off using the R400 to buy a screen protector from body glove and putting it on myself.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
