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Anton
1 reviews | Active since Oct 2022
14 Oct 2022, 14:36
Poor quality, watch4.
Do not get the Samsung watch4, lte. It has a battery life of less than 10 hours without using it a lot. Sent it in to PMB Samsung. After EVALUATING it for 4 weeks, they said the battery was changed and software updated. Guess how long the battery on the watch lasts??? 8 hours without use. Bad quality!!!!!!
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Replies (2)
Samsung South Africa's replyOfficial
14 Oct 2022, 14:38Good day, Anton.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards, Samsung ZA
;^JL
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards, Samsung ZA
;^JL
Samsung South Africa's reply14 Oct 2022, 14:38
Official
Good day, Anton.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards, Samsung ZA
;^JL
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards, Samsung ZA
;^JL
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Anton's updateReviewer Update
14 Oct 2022, 14:45FYI. I upgraded with MTN in July and got the watch then. So it is 3 months old. Gave problem with battery from the start.
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Anton's update14 Oct 2022, 14:45
Reviewer Update
FYI. I upgraded with MTN in July and got the watch then. So it is 3 months old. Gave problem with battery from the start.