IM
Ipfi M
1 reviews | Active since Jun 2020
13 Dec 2021, 10:59
Poor quality soundbars
I recently bought a SAMSUNG HW Q600A soundbar. After a week, the subwoofer started giving me problems. I took it back to the store and they gladly exchanged it. After another week the second one had a problem as well.
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Samsung South Africa's replyOfficial
13 Dec 2021, 12:42Good day Ipfi ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's reply13 Dec 2021, 12:42
Official
Good day Ipfi ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM